By Sara Castellanos
PlumChoice Inc., a Lowell-based provider of advanced tech support services, plans to hire up to 250 employees by the end of the year, bringing the total headcount to more than 1,000.
The company is also adding a 7,300 square-foot training facility to its 37,000 square-foot space in Lowell to accommodate the company’s growth.
The growth is attributed to the rise in demand for tech support services, specifically with the proliferation of wirelessly connected devices, commonly referred to as the Internet of Things, said David Temlak, senior vice president of customer service, innovation and delivery at PlumChoice.
According to the firm, the advancement of technology and the demand for technical services has led to a 48 percent growth in its subscriber base during the past 18 months.
PlumChoice is currently working toward $100 million in annual revenue, Temlak said.
PlumChoice Inc. launched in 2001 as a provider of outsourced tech support for small businesses and individual consumers. Then expanded in 2007 to provide tech support for larger businesses.
The firm relocated its headquarters from Billerica to Lowell in 2012.
More than 200 employees will be working out of the Lowell headquarters by the end of the year, some employees will be working out of an office in Colorado, and the majority of employees will be working remotely, Temlak said.
Fortune 1000 manufacturers, digital service providers and software companies provide PlumChoice’s support services to their customers.