Technical and migration services for infrastructure, backup and disaster recovery drive cloud adoption, loyalty and profitability
LOWELL, Mass. — June 27, 2017 — PlumChoice, Inc., the leading provider of premium technical services for Microsoft cloud solutions, has expanded its cloud services portfolio to include new Azure services. These cloud enablement services help PlumChoice’s channel partners onboard Azure customers and accelerate cloud adoption to drive more revenue.
PlumChoice, a leader in the technical support business for more than 15 years, began offering cloud enablement services to channel partners six years ago. Significant leaps in cloud adoption and 214 percent growth in the company’s cloud business in the fourth quarter of 2016 have further demonstrated demand for cloud services beyond traditional productivity solutions like Office 365 and Windows 10.
Customers want to continue to migrate to and leverage the benefits of the cloud for infrastructure, backup and disaster recovery, but are finding the move confusing. Some businesses, accustomed to on-premise solutions, struggle to understand cloud usage complexities, and are looking for ways to maximize their investment in these cloud solutions.
The RightScale 2017 State of the Cloud report found that Azure adoption by SMBs grew from 15 percent in 2016 to 25 percent in 2017, and IDC predicted that SMB IT spending will continue to shift toward cloud solutions in 2017.
PlumChoice’s Azure-based services take the guesswork out of cloud onboarding and make the process easier for partners and end-users.
PlumChoice offers three additional types of Azure services:
- Azure storage for third party backup solutions: enablement and support
- Native Azure backup: enablement, support, and managed services
- Azure-based disaster recovery: enablement, support, and managed services
PlumChoice provides these services, via a white-label or resell model relationship, with channel partners that sell Azure to SMBs. This relationship allows the partner to expand their services portfolio by providing differentiated cloud enablement services.
“For many SMBs, moving their infrastructure to cloud solutions like Azure seems like a big leap, while channel partners aren’t structured to provide technical services for the various products they sell,” said David Hauser, Vice President of Cloud Services for PlumChoice. “With our new Azure-based services, channel partners sell Azure with confidence, knowing that the new customers will be quickly and successfully onboarded, and the end-users have peace of mind, knowing that they have a trusted advisor to help them with the migration. This results in increased customer satisfaction that drive increased consumption of cloud products and services while providing a loyal and more profitable customer.”
For more information about PlumChoice’s cloud services, visit https://www.plumchoice.com/cloud-onboarding-migration-technical-services
PlumChoice helps cloud solution providers and distributors, communications service providers, and IoT service providers and manufacturers deploy and sell support services that drive product adoption, resulting in greater market penetration. We work on behalf of major brands to help end users install, configure, integrate, troubleshoot and use brands’ products and software. In turn, PlumChoice’s partners experience greater customer satisfaction and lifetime value, lower overhead, increased profitability, and quicker time to market. For information about PlumChoice, please visit www.plumchoice.com.