Your technology. Our knowhow. No worries.
From choosing devices to making them play nicely together and fixing issues when they don’t, we make “Smart” simple.
Data shows that 67% of consumers are dumbfounded by smart devices. And 51% of confused customers don’t come back. Want to keep your customers from becoming a statistic?
We can help.
We partner with smart device manufacturers, service providers, resellers, distributors and installers to achieve their unique business goals.
PlumChoice white-label services help you:
- Introduce new revenue streams
- Mitigate support costs
- Scale to grow with your business
- Drive customer adoption & loyalty
- Enhance end-user experiences
Our portfolio of services span the full customer lifecycle, including:
- Pre-sales education about value of your solution
- Guidance about compatible devices
- Upsell & cross-sell services
Set up & Use
- Installation & configuration
- Smart solution usage
- Interoperability with other devices
- Performance issues
- Wireless connectivity
- Problem resolution
- Advanced usage
“Have It Your Way” Support
We offer an array of support service options to suit your customers’ needs, delivered by our certified technical experts.
- Chat, phone, email for the DIY users when they just need a tip or two
- Remote access “just-fix-it-for-me” service
- Tag team service for “do-it-with-me” users who want to participate in the solution
- On-site support
Ready to grow your business?
Contact us today for a free consultation