IT Help Desk

Nothing works 100% of the time. Except us.

24/7 on-demand technical support for your home and business customers.

Our U.S.-based technical experts are on call round-the-clock to deliver the high-quality level of service your customers expect from your brand.

Help desk pts support services

We work with brand partners to deliver white-label support solutions to both consumer and business end users.

Our IT Help Desk services:

  • Improve product adoption
  • Increase brand loyalty & customer satisfaction
  • Enable new revenue streams
  • Mitigate call center costs
  • Scale to grow with your business

Our IT Help Desk Services include:

IT Help Desk Purchase

Purchase

  • Pre-purchase advice
  • Installation & activation
  • Upsell & cross-sell services
IT Help Desk Ongoing Support

Ongoing Support

  • 24/7 brand-agnostic technical support
  • Whole-home or business technology support
IT Help Desk Multichannel Delivery

Multichannel Delivery

  • DIY support
  • Assisted support
  • Remote “do it for me” support
  • Email, phone & chat

No program is too big and no question is too technical. We develop a support program based on your business objectives, and our team scales to meet the demands of your product’s growth. We even help you sell this add-on support when your customers call.

We’re an extension of your brand, serving as your customers’ trusted technology advisor.

Think you have support covered already?
Think again.

Learn how consumer expectations have grown and how delivering on their needs can give your business a boost.
Download 5 Reason to Rethink Your Support Strategy

5 Reasons to Rethink Your Support Strategy

Ready to grow your business?

Contact us today for a free consultation