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Turnkey program enables organizations to offer highly specialized, whole-home support services LOWELL, Mass., (Jan. 5, 2016) – PlumChoice, Inc., the leader in specialized technical services for the cloud and the Internet of Things (IoT), today announced ConnectedHome Expert, a turnkey, end-to-end service that enables IoT makers, solution providers, and resellers to drive product adoption and […]

PlumChoice will highlight its recently launched ConnectedHome Expert services, which enable IoT brands to quickly go to market with seamless, specialized product support. In addition, PlumChoice’s VP of IoT Business Development will be speaking at the CONNECTIONS™ Summit panel, “Monetization Strategies for IoT and the Connected Home”.

Today, PlumChoice released consumer-focused data that reveals a disconnect between brands who provide connected, IoT products and the end users that struggle to use them. An alarming 67 percent of consumers struggle to use common connected devices to their full potential and less than half of respondents seek help with their Internet-connected “things.” The data highlights an opportunity for brands to educate consumers and capitalize on technical support offerings.

Twice

As consumers continue to explore and purchase a broader array of smart technology and devices for entertainment, productivity and expanded mobility, PlumChoice, Inc., the leader in specialized technical services for the Internet of Things (IoT) and cloud enablement, has announced that the company will offer technical support for smart technology as part of all existing premium technical support subscriptions and at no extra cost to the consumer. PlumChoice becomes the first third-party support provider to offer this level of support, either direct to the consumer or through the company’s white-label partnerships with leading device manufacturers, retailers, Internet Service Providers (ISPs), telco companies and cable providers. Read more

Existing paid support programs don’t measure up when it comes to complex issues and the increasing demands brought on by the IoT. PlumChoice becomes the first third-party provider to offer expanded support for smart technology as part of existing premium technical support subscriptions and at no extra cost to the consumer – enabling them to enjoy all of the benefits of their technology.