We’re continually shaping the future of technical services and support.

Join us.

Our team is comprised of corporate employees and highly skilled technical agents who work remotely and from our headquarters in Lowell, MA. Regardless of who we are and where we’re located, one thing connects us: The technology we use and enjoy.


Our company evolves quickly to help brands provide better technology experiences. We’re a diverse group of highly skilled people – curious and ambitious and forward-thinking. Always on the lookout for the next wave of devices and software, we work diligently to help consumers and businesses use and enjoy those products so our partners can be more successful.

Company Benefits:

  • Medical, dental and vision insurance
  • Short- and long-term disability
  • Life/AD&D insurance
  • Flexible spending account options
    • Health Savings Account
    • Dependent care
  • 401k retirement planning
  • Scholarship programs
  • Corporate discounts with certain mobile carriers, technology brands
  • PlumChoice support discounts

There are even more perks for employees who work at our headquarters in the Cross Point Towers. Our beautifully renovated building offers an array of on-site amenities and dining options, including:

  • Fuel Cafe and coffee shop
  • Tavern in the Square restaurant
  • Align Credit Union
  • Flex Fitness Center, complete with yoga classes, a gaming room and a golf simulator
  • Little Sprouts daycare
  • Free parking