Laptop & Desktop PCs
We can support a variety of desktop PCs and laptops including (but not limited to!) IBM, Dell, Gateway, Toshiba, Compaq, Hewlett-Packard, eMachines and Sony. If your PC or laptop is more than 5 years old, we encourage you to call first to report your issues.

CD-ROM/DVD Players
We support all software-related issues for CD-ROM/DVD players (internal and external). If your issue is related to a hardware failure we can dispatch a certified technician to your home or office for repair or replacement.

Operating Systems
Windows 98, 98SE, ME, XP, CE, Media Center, 2000, 2003, Pocket PC, and Palm OS. We can provided troubleshooting, upgrades, installation, back-up, usage and navigation , networking and security.

Home & Office Software Support
We offer extensive support for a variety of home, home office and small office software, including;
Microsoft Office Applications
Word Processors
Spreadsheets
Presentation
Relational Databases
Internet Browsers
Contact Management
Email Clients
Personal Information Managers
Desktop Publishing
Remote Access Software
Financial & Tax Software
Anti-Virus
Anti-Spyware
CD/DVD Creation
Music/Photo Management

MP3 Players
We’ll help set up your new MP3 player, install software, show you how to download music, rip a CD and organize and transfer your music.

Digital Cameras and Video
We’ll help set up your new digital camera or digital video recorder, install software, demonstrate how to transfer photos and video, edit and organize and transfer your images. Includes back-up and storage options.

Handhelds (Blackberry, Palm, Pocket PC, etc.)
We can provide support for almost any device that connects directly to your PC via USB, serial, parallel or firewire connection. Our support includes installation and set up, troubleshooting, connectivity, usage and navigation, data transfer and intregration with other devices.

USB Devices
We support storage and other USB devices that connect directly to your PC.

Printers & Scanners
Our certified technicians can help solve printing issues, install up-to-date drivers and create a workgroup for printer sharing across a network. We can also help install new scanner software and provide usage and software navigation support. Optional storage and back-up support.

External Storage Devices
We can help you find the right storage device, set up and install for use at home or a small office. We can provide advice on storage options, back-up and data management. Our services include troubleshooting with existing storage devices and installing drivers.

Routers & Hubs
We can help set up a secure wireless network, troubleshoot connectivity issues and network your printer, scanner or other PCs at your location. Whether you are using a 'hard-wired' or wireless network device, our experts can help. We can also help with security, file and printer sharing and firewalls.

Voice-over-IP (VOIP)
Ready to use your broadband internet connection for telephone service? We're here to help. We have VOIP experts ready to answer questions, troubleshoot or help with connectivity issues. We can also help install software and configure your laptop for use as a telephone.