Do you have a specific PC problem you need fixed? Do you need some advice about consumer electronics or training assistance? Do you need help getting Microsoft Outlook or another Application to work? Are you not sure which of our other services meet your needs? Do you want to avoid paying a per minute charge for a service without knowing how long the service will take, and how much it will cost?

The Fix My Problem service will help you fix a single problem for a flat fee. Our remote service technicians will diagnose and repair a problem, or provide training and advice.

Note that this service does not include on-site services, hardware, software, or OS replacement. We will follow our best effort policy to repair your problem using our remote services. This service is not available for customers who need a PC TuneUp or a Virus & Spyware Removal service.

$99.95

If you are interested in purchasing this service, simply chat with one of our Customer Care specialists to get started!

Minimum system requirements: Windows XP or Windows Vista and a high speed internet connection.

Service Highlights

Microsoft Vista Training
Our Vista training services will help you adapt to and expertly use new Vista capabilities.

Digital Camera Setup & Training
Learn how to use all the cool features of your camera, and make the most of your digital photos!

SmartMinutes
Pay as you go – and use your minutes any time you need help with your PC, network or personal electronics.

Questions?
Chat with us anytime.

Our Customer Care specialists can answer your questions, help you understand your options and get you started right away — it's all just one click away.