Whether Connected Life, Cloud Enablement or Premium Technical services, PlumChoice will keep you competitive across a broader landscape in a hyper-dynamic market.

PlumChoice Specialized Technical Services are delivered directly to your consumer and business customers through white-label and co-branded programs.

Cloud Enablement Services

With PlumChoice you can increase profitability and accelerate time to market with services that engage the customer throughout their lifecycle. Partner with us to offer the solutions that your customers need. We can help you drive customer lifetime value, increase adoption, create new revenue streams, and develop more robust relationships. Learn More »

  • Pre-sales consultation
  • Sales conversion
  • Installation & onboarding
  • Engagement & activation
  • Customer training
  • Ongoing support
  • Cross-sell, upsell, renewals

Managed Services

Help your business customers eliminate downtime and improve productivity of their business. We provide 24/7 proactive remote monitoring and management for your business customers’ PCs, mobile devices, servers, systems and network to intercept potential problems before they occur. Our job is to ensure their IT infrastructure – on-premise, remote or cloud – is operating optimally and reliably to support their teams and their businesses.

  • 24/7 on-demand access to experienced, certified experts
  • Turnkey management
  • Coverage across the U.S.
  • Proactive remote monitoring and management
  • Regular network assessments and technology reviews
  • Technical expertise

Connected Life Services

Simplify the complexity of your customers’ connected and increasingly mobile lives. Enable a seamless experience as your IoT/Connected Home devices and services are added to each customer’s highly personalized technology environment.

  • Pre-sales consultation
  • In-store demo & sales conversion management (retail)
  • Integration and interoperability
  • Installation/configuration (DIY/DIFM)
  • Onboarding/activation
  • Training
  • Ongoing usage/advanced support
  • Upsell/cross-sell services

Premium Technical Services

Expand your brand’s value, enhance customer satisfaction and increase retention with expert, white-glove services bundled with or attached to your core products or other services, or sold at point of pain. Freemium, per-incident and subscription models available for computers, networks, mobile devices, routers, printers and other traditional CE devices.

  • Pre-sales consultation
  • Installation/configuration
  • Integration and interoperability
  • Onboarding/activation
  • Training

Channel Express

Immediately offer value-added service to your customers with this turnkey program where PlumChoice does all the selling, service delivery and care. Channel Express partners enjoy a revenue share to help increase the profitability of your business. Support is offered for single and multiple devices. To aid in market stimulation, Channel Express includes a co-branded webpage, web banner, standard email templates and social media messages.

SMB Managed Services/LAN Management

Succeeding in a small business is complex enough without having to worry about how to make technology work and keep it optimized to gain what a business should from it. That’s precisely why smart technology and technology services providers are adding value to core products and services by providing the kind of customer-centric tech support small businesses demand. PlumChoice SMB Managed Services range from server monitoring and LAN Management to fully outsourced IT.