PlumChoice



Choose a service by selecting from the drop down menu $24.95/monthly SmartPlan provides the most comprehensive PC (and MORE) technical support plan on the market today, including unlimited* online computer support, support for other electronic devices, automated data backup** and a complete software security suite for your PC. SmartPlan includes: UNLIMITED* Online Support for Your PC from PlumChoice technicians, including performance enhancement and optimization whenever you need it A complete PC Tune-Up with your first service call (that's a $129.95 value!) Help with your favorite electronics - set up and install MP3 Players, Digital Cameras, PDAs and more Installation of Anti-Virus software and Anti-Spyware software– one year license for a commercial-grade anti-virus software and anti-spyware software to help keep your PC free from online threats such as viruses and worms Ongoing assistance from PlumChoice to help scan, identify, and remove spyware and viruses Set & Forget Data Backup - automatically backs up all the data files: photos, documents, music and emails you can’t afford to lose and offers online backup storage: secure, safe, encrypted, easy retrieval Remote technical assistance from PlumChoice to configure automatic backup and provide initial training, as well as ongoing assistance to help resolve any issues that arise from moving data from your PC to or from the Backup source SAFElink Desktop, which provides always-available one-button access to monitoring security and backup software with 24x7x365 direct access to trusted, expert technology assistance via chat, email and service scheduling Note: Smart Plan requires a one-time set-up fee of $65.00 (in addition to the monthly fee) Minimum system requirements: Windows XP, Windows Vista and a high speed internet connection * Unlimited Online PC Support - refers to support for a single PC and specific issues outlined above. If PlumChoice determines that any customer is abusing or otherwise using the service excessively, customer will be notified and PlumChoice may restrict or terminate customer's access to the service. If PlumChoice determines a customer is using the service for illegal or inappropriate activities, this may be deemed reason to cancel subscription. Please see the additional Terms of Service for details about this service.	Choose a service by selecting from the drop down menu $99.95 Let our expert PlumChoice technicians solve a single problem. For a flat fee, our remote service technicians can help diagnose and correct a problem. This service includes assistance for one of the following items: Spyware and virus removal Troubleshooting and problem resolution Frequent error messages Persistent pop-ups Application or system crashes Periodic rebooting Configuring a wireless network to work with up to two computers, or a computer and a wireless printer. Diagnosing operating system problems All devices and software need to be present at time of service. Server support is not included.

Testimonials

Gene from Middletown, OH "Had an excellent session last night to go over my computer and can't find enough positive comments to say. Everything worked out beyond my expectations."
Alice from Portsmouth , RI
"I loved the service because they came right in to my computer and I didn't have to do anything. In 30 minutes everything was running fast and I could get into my email again."
Dan from Warwick, RI
"Excellent service, excellent results. This is the service that everyone needs who isn't computer literate."
Cathy from Bellevue , WA
"I was extremely satisfied with my experience with Barbara and PlumChoice. They provide a very valuable service and people should know how easy it is to get those frustrating computer problems fixed. When we got the bill we were surprised at how little it cost, under $60."