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PLUMCHOICE RELEASES FREE GUIDE ON COMBATING SPYWARE; EDUCATING CONSUMERS ON PREVENTIVE MAINTENANCEPlumChoice Uses Customer Experience to Create SmartStart Program
In response to the growing number of consumers affected by spyware and other threats, PlumChoice introduced its ‘PC SmartStart’ program; a preventive maintenance service that focuses on security. For $19.95, a certified PlumChoice technician sets up a secure anti-virus and anti-spyware environment by checking for and updating the security settings. The service includes a diagnostic report as well as recommendations. PlumChoice concluded consumers need advanced education when dealing with their personal PC’s. Customer issues include slow PCs, error messages, pop-ups, and low memory problems; all results of spyware that the users were not aware had entered their computer.
“I'd go so far as to say that computer users can reduce the need for computer help by 50% if they follow some basic preventive maintenance steps,” stated Ted Werth, CEO of PlumChoice. “Our customers often report ‘symptoms’ associated with spyware or a virus, like ‘a slow PC’ or ‘pop-ups’, and are not aware of how they became infected or the protection options available to them. With education, consumers can recognize when spyware has infected their PC’s and how to go about resolving infections quickly before they create bigger problems.” PlumChoice’s free PC Maintenance & Spyware Guide is available at http://www.plumchoice.com/guide.html.
About PlumChoice For press inquiries, please contact:
Sue Parente
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