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PlumChoice Receives "Editor's Choice Award" from Laptop Magazine

Online PC Services Pioneer Recognized for Caliber of Technicians and Outstanding Customer Experience

BILLERICA, Mass., Oct. 22, 2007 - PlumChoice (www.plumchoice.com), the nation's leader in remote PC services, today announced it received the Editor's Choice Award from Laptop Magazine as part of the publication's hands-on review of online technical support services. The Laptop coverage represents the first side-by-side review exclusively of online support providers by a national industry publication. The full review is available at http://laptopmag.com/Features/Rating-the-Online-Tech-Support-Services.htm?Page=2.

According to the Laptop editors, "We evaluated the top five online tech support services companies and ranked them based on the services' pricing and interface, as well as the technicians' speed, knowledge, and friendliness. PlumChoice beat out the others in customer experience and technician knowledge and earned from us the Editor's Choice Award."

PlumChoice provides consumers and small businesses with around-the-clock, high-touch technical support delivered right through the Internet. Its mission is to help consumers with all of their personal technology needs - anytime, anywhere -- including set up, training and ongoing technology maintenance and repair on products ranging from PCs, networks and printers to MP3 players, PDAs, digital cameras and more. The company further distinguishes its services with special "it's-all-about-you" options such as select your own tech, on-demand scheduling and easy online account management.

"We're proud to receive this recognition from the editors at Laptop Magazine. We take a fundamentally different approach from the rest of the support services industry," said Ted Werth, CEO of PlumChoice. "At PlumChoice, our focus isn't just on fixing the customer's problem, but actually making their life simpler. We do this by owning the problem from beginning to end and just making their technology work - period."

About PlumChoice
Founded in 2001, PlumChoice is the nation's leader in providing premium online computer support for the home, home office and small business market. The company continues to raise the bar on customer satisfaction and service for the PC services industry. PlumChoice combines the latest innovations in remote desktop technology with a proven online delivery methodology to offer the easiest and most effective range of remote support services on the market. PlumChoice has demonstrated that its remote support services beat in-home service alternatives eight out of 10 times when it comes to customer satisfaction, speed, convenience, effectiveness, cost and security. PlumChoice services are also available through Circuit City stores, Firedog and EarthLink. For more information, visit www.plumchoice.com or call 1-888-PLUM-HELP (1-888-758-6435).

Media contacts:

Kim Miller
Tier One Partners
617/610-0583
kmiller@tieronepr.com
www.tieronepr.com

Sue Parente
Tier One Partners
781/642-7788
sparente@tieronepr.com