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Remote Services Leader PlumChoice Offers Perspective on Geek Squad Entrance into Remote ArenaBEDFORD, Mass., October 6, 2006 -- Geek Squad’s announcement this week on launching its remote PC services offering promises to intensify the already heated battle for home PC services, which is beginning to shift in favor of remote capabilities over on-site. A wide variety of retailers, warrantee companies and home services providers are having to act quickly to add remote Internet-enabled services if they are to secure a piece of the rapidly expanding home electronics support market. PlumChoice (http://www.plumchoice.com) is the nation’s pioneer in remote PC services and current market leader with tens of thousands of customers already taking advantage of its remote services through a variety of top-brand business partners. According to Ted Werth, founder and CEO of PlumChoice, “It is clear that remote services’ time has come, with major retail channels acknowledging the unbeatable convenience and cost-savings of remote services. We're standing at the cross-roads and what we're seeing is the beginning of the end for expensive, time-consuming on-site services as the primary method of service. PlumChoice has proven that remote services can consistently resolve 84% of all PC-related issues while delivering an astounding 94% customer satisfaction rating -- it should be every consumers first choice in service. However, time will tell which organizations are capable of achieving this kind of success and which ones are left playing catch-up.”
About PlumChoice, Inc. Media contacts:
Sue Parente
Kim Miller |
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