PlumChoice Expands Remote Service Offering with New Personal Electronics, Home Theatre and Network Solutions

New Service Options Give Consumers More Ways to Find The Right Tech Help

BEDFORD, Mass., December 13, 2006 — PlumChoice (www.plumchoice.com), the nation's leader in remote PC services for the home, home office and small business, introduced today a wider array of remote service offerings with simple, no-surprises, flat-rate pricing. With eight new PlumChoice offerings and 16 service options in total, consumers now have unprecedented flexibility and choice when looking for just the right online support for any given technology set up, training or repair need.

"Remote services has evolved to the point where we can deliver fast and effective support on virtually any home tech gadget -- right over the Internet," said Ted Werth, CEO of PlumChoice. "From MP3 Player setup and training to secure wireless network configuration to TV remote control unit programming, we offer a service package that makes it easy for consumers to get the technology help they need."

In addition to the company's "pay-per-minute" SmartMinutes service option, PlumChoice now provides the industry's broadest selection of tailored remote service packages, including (but not limited to):

  • PC Diagnostic $24.95 – Identifies problem areas, causes to common symptoms and provides recommendations for repair.
  • Software Installation $29.95 – Installs, sets up and configures any software application.
  • Network Security Setup $39.95 - Provides configuration, security and firewall setup for a PC and other network devices to secure the home network.
  • New PC Setup $44.95 - Sets up and configures a secure environment for a new computer.
  • MP3/Satellite Radio Setup $49.95 - Quickly and easily sets up a new MP3 player, plus satellite radio. Service includes training on usage and navigation.
  • Peripheral/Device Setup $49.95 – Set up and configuration for a new peripheral, device, gadget or mobile technology.
  • Harmony Remote Setup $49.95 – Installation, set up and training on the new Harmony home entertainment Remote.
  • Wireless Network Setup $79.95 – Set up and configuration of a secure home wireless network. Includes up to 2 PCs.
  • Spyware & Virus Removal $99.95 - Quickly locates and remove spyware, adware, viruses and other online threats from a PC.
  • Digital Video Setup & Training $129.95 – Covers setup, configuration and training on a new digital video camera.
  • PC SmartPlan $24.95/month - A monthly subscription plan with unlimited online computer support, automated backup, software security suite and remote monitoring for 24/7 protection.

These service packages are available immediately through www.plumchoice.com. The nation's trusted leader in remote PC & technology support, PlumChoice provides highly-effective and convenient help 24/7 by accessing consumers' computers through a high-speed Internet connection to view, configure, demonstrate and repair everything from laptops to wireless networks, digital cameras, and MP3 players.

PlumChoice Contact:
Karen McPhillips, Vice President, Marketing
kmcphillips@plumchoice.com
866.811.3321 x3204

Press Contact:
Belinda Rooney
SSPR, for PlumChoice
pr@plumchoice.com
866-811-3321

The press release contains forward-looking statements regarding anticipated objectives, growth and/or expected product and service developments or enhancements. Such forward-looking statements may be identified by the use of the following words (among others): "believes," "expects," "may," "will," "plan," "should" or "anticipates," or comparable words and their negatives. These forward-looking statements are not guarantees but are subject to risks and uncertainties that could cause actual results to differ materially from the expectations contained in these statements. PlumChoice assumes no obligation to update any forward-looking statements contained in this press release in the event of changing circumstances or otherwise, and such statements are current only as of the date they are made.