BILLERICA, Mass., Oct. 22, 2007 - PlumChoice (www.plumchoice.com), the nation's leader in remote PC services, today announced it received the Editor's Choice Award from Laptop Magazine as part of the publication's hands-on review of online technical support services. The Laptop coverage represents the first side-by-side review exclusively of online support providers by a national industry publication. The full review is available at http://laptopmag.com/Features/Rating-the-Online-Tech-Support-Services.htm?Page=2.
According to the Laptop editors, "We evaluated the top five online tech support services companies and ranked them based on the services' pricing and interface, as well as the technicians' speed, knowledge, and friendliness. PlumChoice beat out the others in customer experience and technician knowledge and earned from us the Editor's Choice Award."
PlumChoice provides consumers and small businesses with around-the-clock, high-touch technical support delivered right through the Internet. Its mission is to help consumers with all of their personal technology needs - anytime, anywhere -- including set up, training and ongoing technology maintenance and repair on products ranging from PCs, networks and printers to MP3 players, PDAs, digital cameras and more. The company further distinguishes its services with special "it's-all-about-you" options such as select your own tech, on-demand scheduling and easy online account management.
"We're proud to receive this recognition from the editors at Laptop Magazine. We take a fundamentally different approach from the rest of the support services industry," said Ted Werth, CEO of PlumChoice. "At PlumChoice, our focus isn't just on fixing the customer's problem, but actually making their life simpler. We do this by owning the problem from beginning to end and just making their technology work - period."
To learn more about PlumChoice, please visit www.plumchoice.com.
Karen McPhillips, Vice President, Marketing
SSPR, for PlumChoice
The press release contains forward-looking statements regarding anticipated objectives, growth and/or expected product and service developments or enhancements. Such forward-looking statements may be identified by the use of the following words (among others): "believes," "expects," "may," "will," "plan," "should" or "anticipates," or comparable words and their negatives. These forward-looking statements are not guarantees but are subject to risks and uncertainties that could cause actual results to differ materially from the expectations contained in these statements. PlumChoice assumes no obligation to update any forward-looking statements contained in this press release in the event of changing circumstances or otherwise, and such statements are current only as of the date they are made.