Includes Mac Peripherals; Ideal for Back-to-School Mac Maintenance
BILLERICA, MA – (June 24th, 2008) – PlumChoice (www.plumchoice.com), the nation’s leader in providing remote technical support services to home, home office and small business customers, announced today that it has extended its Internet-based support services to Macintosh products ranging from Leopard and Tiger-based Mac computers to Apple iPods,iPhone and AirPort routers, firewalls and printers. The company previously focused primarily on Windows-based products as well as consumer products (CE) and devices.
“Adding remote support for Mac products to our comprehensive subscription support service is a natural extension of the services we have been providing for Windows-based products for seven years,” said PlumChoice founder and CEO Ted Werth. “Users of both platforms can now get their problems identified and resolved quickly and efficiently, 24 hours a day, through our experienced team of PC and Mac technicians.
PlumChoice’s service goes beyond answering frequently asked technical questions to provide full-service, monitored, enterprise-style solutions to technology problems, including equipment set up, training, ongoing support and monitoring, and repair on PCs/Macs, networks, printers, MP3 players, PDAs, digital cameras and more.
Service is provided 24x7 by trained, experienced, US-based technicians who analyze and repair the customer’s equipment through a secure Internet connection, eliminating the time and expense of telephone, on-site or in-store fixes. This provides a convenient alternative for home, home office and small business customers as well as students who need back-to-school or mid-semester computer care.
Since 2000, PlumChoice has become the nationwide leader in providing trusted remote technical services for the home, home office and small business. PlumChoice leads the industry in technical innovation and integrated services, giving customers affordable solutions to their technology problems anytime, anywhere. Through its exclusive SAFElink™ platform, PlumChoice offers comprehensive, flexible service options (one-time, per-minute and subscription plans) on networking, software applications, personal computers & laptops, printers, peripherals, MP3 players, digital cameras, mobile devices/PDAs and more. PlumChoice is trusted by more Fortune 500 companies than any other provider. Its team of U.S.-based, 100% industry-certified agents is available 24/7/365. PlumChoice’s Partner Go-To-Market program helps business partners come to market rapidly and grow revenue quickly. The company offers specific integrated programs for Telcos, ISPs, manufacturers, retailers and eTailers. PlumChoice services are also available online and in-store through many telecommunications, retailers and software manufacturers, as well as many other partners. For more information, visit www.plumchoice.com, call 1-888-PLUM-HELP (1-888-758-6435) or send email to email@example.com.
Karen McPhillips, Vice President, Marketing
SSPR, for PlumChoice
The press release contains forward-looking statements regarding anticipated objectives, growth and/or expected product and service developments or enhancements. Such forward-looking statements may be identified by the use of the following words (among others): "believes," "expects," "may," "will," "plan," "should" or "anticipates," or comparable words and their negatives. These forward-looking statements are not guarantees but are subject to risks and uncertainties that could cause actual results to differ materially from the expectations contained in these statements. PlumChoice assumes no obligation to update any forward-looking statements contained in this press release in the event of changing circumstances or otherwise, and such statements are current only as of the date they are made.