Welcome! Your tech is standing by...

For customers with appointments. To begin your scheduled service appointment, please enter your code below and click on the purple 'SUBMIT' button.

If you have questions, or need to reschedule your appointment, please contact us toll free at
1-888-PLUM-HELP (758-6435).


Your representative is online and standing by.

Type the code you received from your representative and continue to proceed.

Instructions for Service
When you click the "Continue" button above, you will need to RUN the application in order to begin your support session.

Instructions for Service
When you click the "Continue" button above, you will automatically download a file from your browser. Double-click the file to open it and follow the instructions presented by the application in order to begin your support session.