News

  • PlumChoice Chief Executive Officer to Discuss Tech-Enabled Services at ACG® Boston Technology Conference

    February 19, 2013

    Join PlumChoice CEO, Bob Badavas, and other experts as they define "tech-enabled services," address service delivery evolution and discuss the range of business models in the sector. Wednesday, February 27th, 2:30-7:30pm, The Offices of Bingham McCutchen, 1 Federal Street, Boston, MA. Open to ACG Boston members and non-members: >>

  • Small Businesses Can Benefit from the BYOD Trend - If They Provide the Right Support

    TheSelfEmployed.com | January 22, 2013

    Today, many consumers adopt the latest technology more quickly than their employers, carrying greater computing power in their pockets than their employers once housed in old-school server rooms. So what's a small business to do when employees Bring Their Own Devices (BYOD)? Here's what an expert advises. >>

  • New Opportunities In Tech Support Services

    January 2, 2013

    Join Ted Werth, PlumChoice founder, moderator Patrice Samuels of Parks Associates and several other leaders in technical support services for this interactive panel session focused on the growing opportunities for support services in an increasingly complicated consumer technology market. January 8, 2013 – 2:30-3:45 PM; Las Vegas Convention Center, South Hall, 2nd Floor, S204-205. >>

  • Guidance on Avoiding Tech Support Scammers

    November 8, 2012

    Rising demand for tech support services increases vulnerability to tech support scams. Here is PlumChoice's guidance on securing reliable, safe, trustworthy tech support.>>

  • Transition to Microsoft Windows 8 Simplified

    October 30, 2012

    We now have available an Upgrade Advisor Service™ and Quick Start Service™ to simplify transition to and maximize the benefits people expect from the new OS.>>

  • PlumChoice ‘ahead of many’ in tech-support

    “Tech support is everyone’s nightmare – both big companies and small...tech support companies are getting their acts together really well, and PlumChoice is ahead of many,” said Parks Associates’ Jim O’Neill.

    October 19, 2012 - Boston Business Journal October 22, 2012 - Mass High Tech

  • BBJ Morning Buzz:
    Jobs report: U.S. adds 114,000; Who's hiring/firing in Boston?

    October 5, 2012

    U.S. unemployment rate dropped in September to 7.8 percent, from 8.1 percent in August and many technology firms are growing fast – like PlumChoice...

  • Boston Business Journal
    PlumChoice moves HQ to Lowell, nears $100M revenue mark

    October 2, 2012

    PlumChoice this week re-located its headquarters to Lowell from Billerica and aims to reach $100 million in annual revenue...

  • PlumChoice Relocates Headquarters, Expands Executive Team

    October 2, 2012

    In support of our ongoing commitment to optimizing the benefits people get from their immersive technology environments, PlumChoice® announces our relocation to new corporate headquarters in Lowell, MA and a key addition to our executive team, Paul Weichselbaum, Executive Vice President.

  • Lowell Sun:
    PlumChoice a plum choice for Cross Point in Lowell

    October 2, 2012

    "They're a big player, and we're happy to have them," City Manager Bernie Lynch said.

  • SMBnow.com:
    Are Cloud-Based Services Right for Your SMB?

    September 11, 2012

    Key issues to think about and act on when deciding if cloud-based services can give your business new growth opportunities and streamline core management functions.

  • Tech Support magazine: Strategic technology support boosts productivity

    September 6, 2012

    Six key considerations to help you minimize fire-fighting, ensure robust support and contain costs while increasing productivity through managed technology services

  • PlumChoice Expands Portfolio, Empowers Partners to Delight Customers

    July 10, 2012

    11 Years of Expertise Captured In PlumChoice Technology Services Solution

  • TMCnet: PlumChoice's Technology Services Improve Customer Care

    July 10, 2012

    "TSS is designed to meet the modern needs of end users - and contact centers as well."

  • CRM: PlumChoice Launches Technology Services Solution

    July 10, 2012

    "The SaaS-based offering for tech support combines self-service capabilities with agent-assisted interactions."

  • PlumChoice to Present at CONNECTIONS™: The Digital Living Conference & Showcase at TIA 2012

    May 30, 2012

  • TIA: PlumChoice and CONNECTIONS Panel Emphasize the Importance of Customer Delight

    May 30, 2012

    "It's no longer about the device. It's about delighting the customer throughout the entire life relationship that companies have with their customers." – Ted Werth

  • PlumChoice Awarded Patent for Unique Search Method to Enhance Customer Experience

    May 22, 2012

  • The Tech Support Imperative: It's About the Customer

    May 8, 2012

  • BusinessNewsDaily: 5 Tips to Manage Your Remote Workers

    March 22, 2012

    A PlumChoice small business technology services expert offers five tips to help manage employees' remote access to your company.

  • The New York Times, You're the Boss (The Art of Runnning
    a Small Business)

    March 22, 2012

    When one of Scott Lowe's servers died late in the day and a technician drove through the night to ensure it was up and running before morning, the co-owner of two companies said, "I don't think about that sort of service being worth what I pay for the contract. That's worth the value of staying in business."

  • Advantage: Improve Your Productivity and Profits by Using Managed Technology Services

    February 9, 2012

    "The rapidly evolving world of business technology provides you new opportunities to gain a competitive edge – and technology services play an important part in that." – Ted Werth

  • Investors.com: Avoid Idling at Work to Up Efficiency, Boost Results

    January 26, 2012

    "If time is money, downtime is an unnecessary bill. How to avoid stoppages at work: Get fast fixes."

  • Media Alert: PlumChoice® Founder and Chairman, Ted Werth, to Discuss Technical Support, Customer Service, and the Lifecycle in the Digital Home at CONNECTIONS™ Summit

    January 5, 2012

  • PlumChoice Announces Availability of Technical Service Automation Solution to Support Microsoft SQL Server

    December 22, 2011

  • Tific Announces Renewal of Click 'n Fix Licensing Agreement with AVG Technologies

    December 20, 2011

  • PlumChoice and Reimage Partner to Enhance Remote Windows Operating System Repair Capabilities

    November 3, 2011

  • PlumChoice to Release Extension of Tific Version 8.0 to Support Microsoft SQL Server

    November 1, 2011

  • Boston.com: Who's What, Where

    October 28, 2011

    New PlumChoice Executive mentioned in Your guide to personnel changes in Massachusetts

  • PlumChoice Welcomes Jim Williams to Executive Team

    October 27, 2011

  • PlumChoice Ranked Number 81 Fastest Growing Company in North America on Deloitte's 2011 Technology Fast 500™

    October 19, 2011

  • Intelligence in Software: Why You Need Double Protection Now: Hardware and Software

    September 20, 2011

    "Theft-prone laptops and Web authentication concerns have inspired some developers to double up on data protection, combining software and hardware to bolster security."

  • Asurion and NEW Partner with PlumChoice, Create Single Source for Mobile Device and Consumer Electronics Protection and Technical Support

    September 14, 2011

  • Into Tomorrow: ITTV Special Report (YouTube)

    September 14, 2011

    Dave Graveline interviews PlumChoice's VP, Product Marketing & Management, Josh Goldlust at the Intel Developer Forum in San Francisco, with a focus on computer and data anti-theft.

  • TWICE: PlumChoice Partners with NEW, Asurion

    September 14, 2011

    "NEW and Asurion have formed a comprehensive partnership with PlumChoice that creates a single point of contact for consumers seeking immediate access to answers, solutions or replacement devices."

  • PlumChoice to Demonstrate its Enhanced SAFElink™ Anti-Theft Service with Intel® Anti-Theft Technology at Upcoming Developers Forum

    September 7, 2011

  • PlumChoice Among Inc. 5000 Fastest Growing Private Companies for Second Consecutive Year, Ranks #117 in IT Services

    August 26, 2011

  • PlumChoice Launches SAFElink™ Anti-Theft Service for Laptop Devices

    June 28, 2011

  • PlumChoice CEO & Founder Ted Werth Named Ernst & Young Entrepreneur Of The Year® 2011 New England Award Winner

    June 16, 2011

  • PlumChoice CEO & Founder Ted Werth Named Ernst & Young Entrepreneur Of The Year® 2011 New England Award Winner

    June 14, 2011

  • PlumChoice and Parks Associates to Present New SMB Tech Support Market Research

    May 25, 2011

  • PlumChoice Acquires Tific AB

    May 11, 2011

  • PlumChoice Raises $25.6 Million in Financing

    May 4, 2011

  • Boston Business Journal: Pacesetters: BBJ honors fast growing
    local companies

    April 28, 2011

    "The BBJ's Pacesetters program recognizes many remarkable companies that have grown despite tough economic headwinds," said BBJ Publisher Chris McIntosh. "We take special pride in finding and recognizing great companies that have found special formulas for growth."

  • Robert Badavas Joins PlumChoice Board of Directors

    February 15, 2011

  • PlumChoice and Parks Associates to Host Webcast Showcasing Trends and Solutions in SMB Technical Support on February 10

    February 8, 2011

  • PlumChoice to Present at Stifel, Nicolaus & Company Inc. Technology, Communications & Internet Conference on February 10, 2011

    February 7, 2011

  • PlumChoice Announces Comprehensive Services for Smartphones, Tablets, Netbooks, Mobile HotSpots and Data Cards

    January 31, 2011

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