In the News
October 28, 2011
Boston.com
New PlumChoice Executive mentioned in "Who's What, Where" Your guide to personnel changes in Massachusetts.
Read the story >
September 14, 2011
Into Tomorrow
Dave Graveline interviewed Josh Goldlust from PlumChoice at the Intel Developer Forum in San Francisco.
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September 20, 2011
Intelligence In Software
"Theft-prone laptops and Web authentication concerns have inspired some developers to double up on data protection, combining software and hardware to bolster security."
Read the story >
September 14, 2011
TWICE
"NEW and Asurion have formed a comprehensive partnership with PlumChoice that creates a single point of contact for consumers seeking immediate access to answers, solutions or replacement devices..."
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April 28, 2011
Boston Business Journal
"The BBJ's Pacesetters program recognizes many remarkable companies that have grown 'despite tough economic headwinds,'" said BBJ Publisher Chris McIntosh. "We take special pride in finding and recognizing great companies that have found special formulas for growth."
"6. PlumChoice Inc. – 280.65%"
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October 20, 2010
Forbes
"We congratulate the 2010 Deloitte Technology Fast 500 on this impressive achievement," said Phil Asmundson, vice chairman and Deloitte's U.S. technology, media & telecommunications leader."
"Computers/Peripherals Sector leader: PlumChoice"
October 19, 2010
Mass.gov
"Our number one priority is putting people to work and ensuring that we're helping to create the jobs of tomorrow," said Governor Patrick. "Visiting PlumChoice today, and speaking with the individuals hard at work here, provides tangible proof that our investments in innovation are paying off."
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September 28, 2010
The Portland Press Herald
"I can think of no better way to celebrate our 25 years of service to the town of Scarborough than by honoring local businesses," Harvey Rosenfeld, SEDCO's president and executive director, said in a statement. "These five businesses exhibit both business acumen and community spirit."
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August 25, 2010
Yahoo! Finance
"PlumChoice today announced that it has been named to the INC. 500 ranking of the fastest-growing private companies in the country. The company entered the prestigious list after experiencing a record three-year revenue growth of 897%."
July 15, 2010
Contact Professional
"The million-dollar question (sometimes literally) for any company that uses or provides services, is whether to grow those services in-house or contract for them from outside the organization."
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July 23, 2010
The Portland Press Herald
"What the company found in Maine was a workforce with the right skill base but without the certifications. So PlumChoice worked with the state to equip applicants with those qualifications."
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June, 2010
Maine & Company
"PlumChoice, the nation's leading remote technical services
provider, announces a new training program with the Maine Community
College System."
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June, 2010
Mainebiz
"Massachusetts-based tech support company PlumChoice has
experienced some rapid growth as of late. The company recently
announced plans to hire 350 people in Maine, after opening an
office in Scarborough last October that employs more than
100."
Read the story >
June, 2010
Vertical Systems Reseller
"Anyone who has ever experienced remote PC support at home knows
how convenient it is. Allowing a qualified technician at the other
end of the phone take control of your mouse and keyboard via the
Web, with permission, to fix a problem, is faster and more
practical than either onsite or "tech-dictated"
alternatives."
Read the story > (PDF)
April, 2010
Internet Telephony
"This new breed of customer service/tech support center uses live
chat, remote computer support, innovative tools, and online
knowledge bases to deliver fast, competent and customer-friendly
solutions."
Read the story > (PDF)
April, 2010
Smart Business
"Ted Werth got frustrated trying to solve his father’s
technology problems in Washington, D.C., over the phone from
Boston. So he started PlumChoice Online PC Services Inc. in 2001 to
provide 24-7 remote repair and support for digital devices."
Read the story > (PDF)
December 9, 2009
The Boston Globe
"Ted Werth, founder, president, and chief executive of PlumChoice,
said in a statement: 'It is a major achievement to raise debt
financing in such a difficult lending environment. Our success is
directly related to the strength of our business model, the
technology platform we have developed to deliver it, and the
caliber of the clients that use our services.'"
Read the story >
October 21, 2009
Working Mother
"At PlumChoice.com you can sign on to receive unlimited online
support from a certified technician for $25 a month. They'll
remotely take over your computer-or other electronic device that
you're having trouble with-and diagnosis and repair the problem.
The service is available 24 hours a day, 7 days a week, so you can
either sit in front of your computer and watch him fix the problem
right before your eyes, or go put the kids to bed and come back to
find your notes have been rescued from the darkness of
cyberspace."
Read the story >
October 14, 2009
WBZ-TV (CBS Boston)
"PlumChoice says its new two-story office building in Scarborough
represents its first offices outside of Billerica, Mass., where the
company is based. The Scarborough center is the first of a planned
series of regional offices being established by PlumChoice to meet
growing demand."
September 8, 2009
Boston.com
"PlumChoice, a Billerica company that provides online repair and
assistance for digital devices ranging from personal computers to
smartphones, announced the completion of a $14.7 million round of
funding."
Read the story >
June 17, 2009
Network World
"PlumChoice can remotely troubleshoot and train users on Macs as
well as PCs."
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June 5, 2009
appletell
"Service providers, OEMs and retailers can partner with PlumChoice
to provide Mac-related premium technical service on a white label
basis, providing round-the-clock remote support on demand for Mac
owners."
Read the story >
June 4, 2009
Macsimum News
May 8, 2009
ChannelPro
PlumChoice Enables VARs to Brand Remote Tech
Support
April 24, 2009
www.iMommies.com
PlumChoice Giveaway: Make Technology Work For
YOU!
April 11, 2009
She Scribes
PlumChoice for Tech Support
March 2, 2009
ChannelWeb
PlumChoice Taps Intel vPro To Deliver Remote
Services
February 20, 2009
Processor
Improving Connections From The Road
February 13, 2009
PCMag.com
Intel's Remote PC Assist Tech Turns On
Soon
January 29, 2009
eChannel Line News
PlumChoice to offer white-labeled SafeLink to Intel
channel
January 21, 2009
SmartMoney.com
5 Ways to Get Gadget Help Cheap
January 16, 2009
Into Tomorrow with Dave Graveline
Video: CES 2009: Intel and Plumchoice
January 9, 2009
bnetTV.com
Video: Interview with Ted Werth, CEO of
PlumChoice
January 9, 2009
Digital Times
PlumChoice Online PC Service Rocks! (PDF)
January 9, 2009
The Photo Gurus
Audio: Live from CES - Latest Photo News and
Technology
January 9, 2009
TMCnet
PlumChoice Intros Turnkey Service with Intel Remote
PC Assist Technology
January 9, 2009
TMCnet
PlumChoice Launches On-Screen Alert for
PCs
January 8, 2009
The Centre Daily Times
PlumChoice Introduces On-Screen Alert System for
Critical PC Problems, Reducing Returns for OEMs & Helping
Consumers Prevent Emergencies
December 25, 2008
Boston.com
Help really is available, even today
December 5, 2008
Edge
EDGE Holiday Gift Guide :: Dads
December 5, 2008
Processor
Staying Connected: Managing Branch Offices Is
Easier Than Ever, But There Are Still Issues To
Overcome
November 27, 2008
PC Magazine
PCMag.com's Ultimate Bargain Hunt: Remote Tech
Support Service
November 24, 2008
Examiner.com Boston
PlumChoice offers free first month of tech
support
November 20, 2008
Time Out Chicago
Holiday gift guide 2008: Tech support
November 3, 2008
Fast Company
PlumChoice: Leveling Up on Remote Tech
Support
October 20, 2008
Forbes.com
PlumChoice Extends SAFElink Platform for Technology
Service Providers, Adding Proactive 'AlertMe' Feature for Remote
Tech Support
October 17, 2008
MMISchools.com
PlumChoice Offers 24x7 Remote Computer Service
Through Partnership Programs for Schools and
Universities
October 2, 2008
Scholastic
Tech Tools: HELP!
September 23, 2008
Smallbiztechnology.com
Stop Living With Your Technology
Ailments
September 17, 2008
TechNewsWorld
When Your PC's Ailin', Who Ya Gonna
Call?
September 5, 2008
Processor
Consumer Devices In The SME: IT Needs To Hone
Purchasing & Support Strategies For These Tools
September 5, 2008
American Express: Open Forum
A Technology Wish List
August 26, 2008
eSchool News
PlumChoice Expedites PC Fixes with 24x7 Remote
Computer Service, Offering Special Partnership Programs for Schools
& Universities
August 21, 2008
PC World
Outside Help, Inside Connections
August 19, 2008
CNBC Power Lunch
PlumChoice was featured during CNBC's national
segment "Power Lunch: 1 Good Idea"
August 1, 2008
Internet Retailer
Multi-channel electronics retailer Circuit City
Stores Inc. has reduced returns with the help of web-based tech
support from PlumChoice. (PDF)
July 26, 2008
MacNN
PlumChoice adds remote support for Macs,
iPods
July 25, 2008
Applelinks
PlumChoice Expands Remote Support Services to Macs,
iPhones & iPods
July 24, 2008
MacsimumNews
PlumChoice offers extended remote tech support for
Macs by Dennis Sellers
July 22, 2008
PC Magazine
The Best Online Tech Support Services By
Michael Muchmore
July 10, 2008
Processor
June 30, 2008
Bloomberg Radio
Tech Support Minus the Frustration
June 26, 2008
Windows Mobile Connection
PlumChoice Adds Remote Setup & Training for
Smartphones
June 24, 2008
Mobile Burn
PlumChoice Adds Remote Setup & Training for
Smartphones, Reducing Startup Time for New Handhelds from Hours to
Minutes by Michelle Ruhfass
June 20, 2008
FOX Business News
PlumChoice was featured during FOX's national
segment "Beyond the Cubicle."
May 19, 2008
IDC
IDC selects PlumChoice Online PC Services to
populate it's Technology Enablement Index
May 12, 2008
ABC's "Ahead of the Curve"
PlumChoice was featured during ABC's national
segment "Ahead of the Curve."
May 12, 2008
The Washington Times
May 5, 2008
NBC Baltimore
PlumChoice was featured during NBC Baltimore's 6AM
news hour
May 5, 2008
TWICE
PlumChoice Intros 'First' Turnkey Remote Tech Support With
SafeLink
April 29, 2008
VentureBeat
"Remote tech support company PlumChoice has raised an
additional $2.8 million to complete its third funding round at a
total of $8 million." (PDF)
April 29, 2008
Dow Jones VentureWire
"Just months after closing a $4.8 million Series B round,
PlumChoice Online PC Services Inc., a providerof remote computer
and electronic support for consumers and small businesses, has
raised $2.8 million in new capital." (PDF)
April 28, 2008
Boston Business Journal
"PlumChoice has closed a $2.8 million funding round from
Edison Venture Fund, Comerica Bank and select members of
management, the company announced Tuesday." (PDF)
April 24, 2008
bMighty.com
McAfee And PlumChoice DoubleTeam For Remote
Business Tech Services
March 15, 2008
NBC Chicago
Fred King interviewed during NBC Chicago's
PlumChoice segment
January 16, 2008
Computer Reseller News
20 CES Products We Love Right Now
January 15, 2008
TheTechGap.com
She Stuck in Her Thumb and Pulled Out a
PlumChoice!
December 1, 2007
O, The Oprah Magazine
Help is on the Way - PlumChoice Tech Support
(PDF)
November 28, 2007
PC Magazine - Editors' Choice
Online Computer Repair - firedog/PlumChoice
Review (PDF) By Michael Muchmore
October 22, 2007
The Christian Science Monitor
OutSourcing Comes Home By Marilyn
Gardner
October 18, 2007
Laptop Magazine
Rating the Online Tech-Support Services By Mike
Spitalieri
October 2, 2007
The Wall Street Journal
Remote Computer Help By Nancy Matsumoto
August 27, 2007
The Motley Fool
Free towing for your computer? By
Tim Beyers
July 12, 2007
Small Business Computing
Remote Tech Support: The Power Behind the
Scenes By Gerry Blackwell
May 25, 2007
The Courier News
Finding the best computer support By the
Editors of Consumer Reports
April 26, 2007
The Dallas Morning News
Services fix PCs from afar By Andrew D.
Smith
April 23, 2007
MercuryNews.com (The Mercury News)
Tech Talk: Remote Diagnostic Services Make Tech Support
Less Hellish By Dean Takahashi
April 10, 2007
USA Today
Computer glitches can often be fixed from afar
By Gary Stoller
November 21, 2006
Good Morning America, ABC News
Talk Tech By Tory Johnson
October 6, 2006
Yahoo! Finance
Remote Services Leader PlumChoice Offfers Perspective on
Geek Squad Entrance Into Remote Arena
September 29, 2006
Small Business Resource
Survey: Tech Support Services
This six-page report guides you as you choose among the major
companies offering on-site and remote tech support services
August 19, 2006
The Record
When in public, practice safe hot-spotting By Abigail
Leichman
July 15, 2006
The Grand Rapids Press
Go small for tech support, Consumer Reports
June 23, 2006
Citrix | Case Study
PlumChoice: Offers Online PC Services for Consumers and
Businesses (pdf)
June 5, 2006
The Canberra Times
Trial software tests users' patience
June 4, 2006
Pittsburgh Post-Gazette
FREE TECH SUPPORT SORELY LACKING, CONSUMER REPORTS
June 2, 2006
ZDNet
Dell hooks up PC customers with online support
by Tom Krazit, CNET News.com
June Issue, 2006
Consumer Reports
Easy PC Fixes by Paul Reynolds
May 31, 2006
CNET News.com
Trial software trying PC users' patience
May 9, 2006
CNN
Consumer Reports article
May 9, 2006
WNBC
Tech Support: A Contradiction in Terms? by Paul
Reynolds, Consumer Reports
May 2, 2006
USA Today
Web crooks getting quicker and Protecting
your PC by Byron Acohido
May 1, 2006
DIRECT
A New IT Choice By Fred Morath
April 19, 2006
TechNewsWorld
Consumers on the Hunt for Quality Tech Support
by Jennifer LeClaire
April 6, 2006
Belleville News-Democrat (IL)
Gadget adviser: Be a geek for a day By Eric Gwinn
April 1, 2006
The Wichita Eagle
Gadget adviser: Be a geek for a day By Eric Gwinn
March 28, 2006
PlumChoice Becomes
First Nationwide PC Services Provider to Offer Consumers Ability to
Choose Their Favorite Technician Every Time
March 23, 2006
Chicago Tribune
Geek for a day; Our tech guru tags along with a Geek Squad agent,
visiting a family in trouble. Computer trouble By Eric
Gwinn
March 2, 2006
Bedford Minuteman on TownOnline.com
PlumChoice ripe with opportunity
March 1, 2006
Direct Magazine
Online computer repair firm targets the SOHO
space
March 1, 2006
C|Net
Need your PC fixed? ...demand for PC support
services is booming...
February 26, 2006
Yahoo! News/PCWorld.com
Computer Fact or Fiction?
February 23, 2006
Rocky Mountain News
Ultimate to outsource repairs By Janet Forgrieve
January 15, 2006
Denver Post
Going over to your geek side ADOPTING A FEW SIMPLE RESOLUTIONS
COULD HELP YOU AVOID COMPUTER HAVOC By Christine Tatum Denver
Post Staff
January 15, 2006
Richmond Times Dispatch - Richmond, VA
Online Diagnosis by Gregory J. Gilligan
January 2, 2006
The Boston Globe (as shown on Boston.com)
Stores hope tech advice will mean fewer
returns by Jenn Abelson
December 29, 2005
Duluth News-Tribune
Tech-help firms receive presents, too: customers; HOLIDAYS:People
who need help with tech gifts keep the Geek Squad and similar
companies busy
December 29, 2005
St. Paul Pioneer Press
Santa's tech helpers reboot holiday cheer
by Julio Ojeda-Zapata
December 26, 2005
CBS4 Boston
PlumChoice Has Answers To Your Tech
Questions by Ken MacLeod
December 23, 2005
Arkansas Democrat Gazette
Wal-Mart stalks electronics stores
December 15, 2005
The Dallas Morning News
High-power outlet Wal-Mart strategy jolts electronics store
rivals by Maria Halkias
December 12, 2005
CMP TechWeb
Circuit City Offers Remote PC Support
December 12, 2005
Information Week
Circuit City Offers Remote PC Support by
Antone Gonsalves
Friday, November 18, 2005
Red Orbit
Fixing Computer Glitches by Reid Goldsborough
Tuesday, October 11, 2005
The DC Examiner
PlumChoice
cures your PC while you watch (PDF) by David Hughes
Sunday, June 5, 2005
Atlanta Journal-Constitution
Whack attack no longer works with balky
gadgets by Marlon Manuel
June, 2005
Entrepreneur Magazine
Entrepreneur's Complete Guide To Software - 2005
Edition
Friday, May 13, 2005
USA Today
Microsoft targets viruses, spyware by Byron
Acohido
Sunday, May 8, 2005
St. Petersburg Times
LAPTOP FILE: Traveling with your laptop? by
Janet K. Keeler
Monday, April 4, 2005
BusinessWeek Online
Have You Backed Up Your Data Today? by
Karen E. Klein
March 2005
Global Traveler
Easy
Access by Alexandra Kirkman
Monday, March 28, 2005
Network World
PC SOS? Call PlumChoice by Toni Kistner
Tuesday, March 8, 2005
Small Business Computing/Internet.com
Easy, Online IT Support for SMBs by Lauren
Simonds
Tuesday, March 8, 2005
PC World Magazine
PC Support on Call by Laurianne
McLaughlin
Monday, January 24, 2005
The Boston Globe
Reach Out and Help Someone. Overwhelmed by viruses,
spyware, or sluggish PC performance? These firms will do the work
for you. by Hiawatha Bray
Friday, January 7, 2005
The St. Louis Post-Dispatch
Don't just throw away your old computer. by David
Sheets
Tuesday, January 4, 2005
The Peoria Journal Star
Company offers remote computer repair service -
technicians link up to solve spyware, virus problems. by
Steve Tarter
Tuesday, December 28, 2004
The Washington Times
Service repairs PC by remote by Mark
Kellner
Monday, December 27, 2004
USA Today
Market to protect consumer PCs seems poised for
takeoff. by Byron Acohido and Jon Swartz
Monday, December 27, 2004
USA Today
Computer help can be just a phone call away for
many. by Byron Acohido
Monday, December 27, 2004
Barron's Online, Electronic Investor, a Wall Street Journal
publication
Gall in the family: PlumChoice rides to the rescue
when the visiting relatives wreck your PC. by Theresa W.
Carey and Kathy Yakal
Saturday, December 25, 2004
The Sacramento Bee
Call centers bracing for the tech-challenged: As
gift digital cameras and laptops get unwrapped, the pleas for help
will flow. by Clint Swett
Wednesday, December 1, 2004
Optimize Magazine, an Information Week publication
VOIP Skeptics No More. by Patricia Brown
Tuesday, November 30, 2004
PC World
Quit Making House Calls - Give yourself a break
this holiday season--get needy friends and family an online tech
support service. by Eric Butterfield
Friday, November 19, 2004
Smallbiztechnology.com
Get Technology Help with NO Hold Times and at a LOW
Cost by Ramon Ray
Wednesday, November 17, 2004
The University Star
Online Company Offers Instant Repairs by
Chris Robinson, Senior Reporter
Monday, October 25, 2004
Mass High Tech
PlumChoice picks a much-needed help niche with
online PC support by Christina Torode
Tuesday, May 25, 2004
Pioneer Press
PC Docs Make House Calls by Julio
Ojeda-Zapata
December 24, 2002
The Boston Herald
Who you gonna call?; Try all your tech-support options
when that new computer crashes. by Stephanie Schorow
