• MassEcon Honors PlumChoice as a Community Hero for the 11th Annual Team Massachusetts Economic Impact Awards

    PlumChoice, one of only three companies in the Bay State selected as a Community Hero, was chosen based on its involvement in the Massachusetts community. Supporting the Massachusetts economy and community - hiring, training and developing the impressive technical talent that the region has to offer - better enables PlumChoice to serve their customers. Read more

  • Closing the IoT Gap with Specialized Tech Support:
    Oct. 14th, 2pm ET Webinar

    Industry experts and analysts will share real-world market experiences, trends and perspectives on how "Internet of Things" consumers, retailers, OEMs, service providers and call center operations executive can benefit from the delivery of a continuous service experience by way of specialized technical support. Read more

  • Customer Service Week Takes on New Meaning in the Age
    of the "Internet of Things"

    PlumChoice lauds its partners and our specialized technical, sales and care agents for their expertise and customer experience orientation in delivering services for consumers and small businesses with complex technical environments. Read more

  • PlumChoice at-a-glance

    Fortune 1000 manufacturers, retailers, digital service providers, and software companies partner with PlumChoice to deliver highly differentiated customer experiences to consumers and SMBs through white-labeled technical support solutions that support the entire technology lifecycle.

    PlumChoice works with end users to install, configure, connect, enhance and fix both software and hardware products, and integrates numerous products within larger technical environments. The Company's unique sales model, user-focused service delivery, proprietary support automation technology and purpose-built expertise enable business partners to leverage the "Internet of Things" to deliver exceptional customer experiences that build deeper and more robust relationships.

    Founded in 2001, PlumChoice is headquartered in Massachusetts with offices in Colorado and Sweden.

    Learn more about PlumChoice.

  • Drive Greater Customer Value And Loyalty While Controlling Tech Support Costs With Specialized Tech Support From PlumChoice

    Whether you're looking for outsourced tech support services for the 20% of support calls you'd rather not handle, seeking to increase customer satisfaction and loyalty, looking to increase differentiation and customer value, create a new revenue stream or incubate a new product or service, find out why organizations in the following industries turn to PlumChoice:

    • Hardware/software/CE manufacturers
    • Home automation/Connected Home hardware, software and service providers
    • MSPs/MSOs
    • Warranty providers
    • Retailers
    • ISPs/telco/cable providers

    Learn why companies in so many industries choose PlumChoice.

  • Technology Services for SMBs

    Do you have SMB customers?
    Transform break-fix into a comprehensive customer experience with outsourced technology services for SMBs. Launch new and differentiated products, and increase customer retention and share-of-wallet by utilizing white label or affiliate-branded services from PlumChoice.

    Learn how PlumChoice can help you build lifelong customer relationships.

    Are you a small business?
    With our Everon business services, you can efficiently and effectively use technology to strategically grow your business. Everon IT support and management, cloud computing solutions, data backup and business services will enhance and strengthen what you've worked so hard to establish.

    Learn how our Everon business services can help you Grow, Manage & Protect your business.