David Shimoni, President and CEO

David Shimoni, President and CEO

Shimoni brings to PlumChoice a strong background across several high-growth markets, including cloud and IoT. He has held several executive sales and management positions focused on accelerating growth and transforming businesses to maximize market presence and shareholder value. Prior to joining PlumChoice, Shimoni was President and GM at Mformation Software Technologies, a leading provider of mobile device management (MDM) solutions in the IoT space. There, he repositioned the company for high growth in the IoT market and played an instrumental role in leading the company through its acquisition by Alcatel-Lucent in 2015.

Shimoni has also served in executive leadership roles at market leaders including Comverse Network Systems, a $1.2B public telecom software company; Mobixell Networks, a VC-backed provider of intelligent mobile broadband solutions; and Networks In Motion, a VC-backed location-based services provider.

He holds a BS degree in Electrical Engineering from NYU Polytechnic School of Engineering and an MBA degree in Marketing and International Business from Columbia Business School.

James E. Carr, Chief Financial Officer

James E. Carr, Chief Financial Officer

Jim brings to PlumChoice a formidable background in finance developed from more than 20 years of industry experience with leading technology companies. He is responsible for building and monitoring the Company’s financial metrics, while directing the accounting, audit, tax, and investor relations functions and practices. Jim also serves on the team that evaluates strategic business opportunities in support of Company growth.

Prior to joining PlumChoice, Jim held leadership roles with several prominent technology companies including Akamai, a leading content delivery network (CDN) services provider for media and software delivery; CA Technologies, where SaaS, Cloud, ECO and other high-growth businesses were his focus; enterprise networking company, Enterasys Networks; and multinational cloud applications, platform services and computer technology organization, Oracle Corporation. Jim began his career as a Financial Analyst with engineering firm Camp Dresser & McKee, Inc.

He holds a Master’s in Business Administration from National University School of Business and Management in San Diego, a Master’s Degree in Finance from Bentley University and a Bachelor’s Degree in Business Administration from Saint Michael’s College in Vermont.

David L. Temlak, Chief Technology Officer

David L. Temlak, Chief Technology Officer

Leading a technical community of more than 70 team members, David is responsible for PlumChoice’s advanced environment of systems, business applications and tools used in the sales, customer service and delivery of our consumer and SMB services, as well as all related operations. David has a history of improving customer satisfaction by exceeding current and future needs for program, content, service and systems implementation while reducing operating budgets and improving customer service. This has been accomplished through coordinated planning, process improvement and technology augmentation over his 25+ year career in a variety of technical and leadership positions.

David was Co-Founder of Speaking of Customer Service, a full service consulting firm dedicated to helping customer contact professionals and their companies meet and exceed their customers’ expectations. Before entering the world of consulting, he was SVP of Customer Service for SupportSoft, where he helped build Support.Com, a residential remote PC repair service, and SVP of Customer Care at Time Warner Cable (TWC) and Road Runner. He was ultimately responsible for providing support to TWC’s 13+ million customers for all product lines (video, high-speed data, phone). In those positions, he was pivotal to TWC/Road Runner winning multiple JD Power awards for providing the highest customer satisfaction among residential and commercial high-speed internet and telephone service providers.

A graduate of Boston’s Northeastern University, David holds a BS in Electrical Engineering with an Option in Computer Science.

View his LinkedIn profile

Christine Phaneuf, Vice President, Human Resources

Christine Phaneuf, Vice President, Human Resources

Christine brings more than 15 years of experience in technology and start-up companies to the PlumChoice team. She is responsible for organizational change, leadership development, learning, talent acquisition, diversity, executive compensation, performance development and benefits. Previous to joining PlumChoice, Chris held a variety of human resource leadership roles within RSA Security prior to its acquisition by EMC, and at TIBCO, Carbonite and Gazelle among others. She holds a Bachelor’s degree in Political Science from the University of Massachusetts in Amherst, and a Master’s Degree in Human Resources from Boston University.

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David Hauser, Vice President, Cloud Services

David Hauser, Vice President, Cloud Services

David Hauser leads the go-to-market strategy and execution of the company’s cloud services line of business. His responsibilities span market development, product management, strategic alliances, sales, and partner management.

Prior to PlumChoice, David served in senior executive roles, including Vice President at IDC, where he drove marketing, product and customer service management efforts for products targeting technology and investment communities; Senior Vice President at NameMedia, where he led marketing, product management and business operations; and Channel Chief at Carbonite, where he helped grow the company’s indirect business by more than 100 percent.

CRN named David as a Channel Chief in both 2013 and 2014. He has a bachelor’s degree in Economics and History from University of California, San Diego and an MBA from Boston College.

Bing He, Vice President, Engineering Services

Bing He, Vice President, Engineering Services

Bing joined PlumChoice in 2009, bringing more than 24 years of engineering and professional consulting experience, Bing is responsible for providing both internal and external clients with effective IT solutions to achieve the best ROI. Bing guides both internal and external clients to a technical vision, focused on building and managing engineering resources, developing and delivering cost-effective enterprise software solutions and establishing and maintaining mutually beneficial engagements.

Bing is a Silicon Valley veteran having worked in technology leadership roles at Sun Microsystems, AOL, Netscape, Royal Bank of Canada, and IBM. Bing’s career has been spent knee-deep in pre-sales, architecture, design, implementation, deployment, and maintenance of enterprise IT solutions.

Bing holds both an MS and BS in Computer Science from the University of Toronto.

Rich MacKeen, Vice President, Solutions Engineering

Rich MacKeen, Vice President, Solutions Engineering

Rich is responsible for shaping PlumChoices’s technology vision and delivering innovative solutions to its customers. He and his team are responsible for the evolution, development, and delivery of the revolutionary, industry leading PlumChoice customer experience. As a seasoned entrepreneur, Rich has earned the reputation for building version 1.0 products from the ground-up in high scale, high security, and mission critical environments.

Prior to joining PlumChoice in 2013, Rich was a Co-Founder of Axeda where he built their IoT platform and cloud service which handled over 300 million transactions per day, and was ultimately acquired by PTC. Rich has a 30+ year career in hands-on technology, management, and executive management in positions at Axeda, PCSoft, FactorySoft, Ionics, Sapient, Telco Systems Corp, and Analog Devices, where change is constant.

Rich holds a Bachelor’s Degree in Computer Science from Northeastern University in Boston.