About PlumChoice

PlumChoice provides the leading white label Technology Care solution for companies to build long-term relationships with their consumers or small businesses. PlumChoice, serves more Fortune 500 brands than any other company. Through our SAFElink® Technology Platform, our clients are able to offer their customers a one-stop source for comprehensive technology services, accretive CSAT value, and ongoing customer lifecycle management.

Our technology and services are marketed solely through partners, including major service providers, retailers, hardware & software manufacturers, warranty service providers and many other businesses. PlumChoice leads the market with innovative solutions and holds patents for its SAFElink® technology, which serves as a robust interface for companies to communicate with and support their customers. We also enable partners to successfully launch services and rapidly grow revenue every time with a comprehensive set of Go-To-Market Services. With PlumChoice, your program will be successful now and in the future.

PlumChoice is a privately held company headquartered outside of Boston, Massachusetts.

Innovations from PlumChoice include:

  • First to patent remote service relationship management platform
  • Pioneer of remote desktop technology usage into consumer and SMB premises
  • First to introduce remote services for Apple computers
  • First to introduce Smartphone services (RIM, Windows CE, iPhone, Android)
  • First to provide one-stop technology care for the entire home or small business

Our Mission
PlumChoice's mission is to help our partners build life-long relationships with their customers by integrating customized packages of technologies and services, designed for the connected home and small business. We are driven by a passion for customer satisfaction, which we achieve through continuous innovation and an unmatched knowledge of technology and customer care needs.

Recent Acquisitions
November 3, 2010: PlumChoice acquired Everon Technology Services, a leading IT managed service provider. To read the press release, click here.