Be part of a growing organization focused on innovative, customer-first technical support solutions.

  • Well established, successful, and growing company in business for more than a decade.
  • Massachusetts based company with headquarters in Lowell.
  • Largest remote technology services provider in the U.S.
  • Industry leading Customer Satisfaction and Net Promoter scores.
  • Collaborative team environment where you get to do more, learn more, and have your efforts appreciated and rewarded.
  • Purpose-built to enable and deliver specialized technology services solutions anchored in the customer experience.

What We Do

The PlumChoice Team is transforming the way businesses think about technology support. We provide a broad range of specialized technical services for personalized consumer and small business technology environments that simplifies the complex technology landscape of the Connected Home and cloud applications.

We help retailers, telco and cable providers, manufacturers and software vendors increase sales and improve product adoption by providing a revolutionary customer experience solution that begins with pre-purchase education and extends through post-sales technical support.

At PlumChoice, our mission is to build lifelong relationships with our business partners. We accomplish that goal by nurturing and developing our most valuable asset – our present and future talent.

Who We Want

We are looking for highly talented innovators, self-starters, collaborators and problem solvers who want to help grow our dynamic company. If you have talent and ambition with a history of action-oriented accomplishments to match, we want you.

At PlumChoice, our team works towards a common goal: to transform the way consumers and small businesses experience technology. We’re doing so by delivering a better, easier, faster, more customer-focused set of solutions for our partners and their customers.

PlumChoice does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any employee at PlumChoice via email and/or any other form of media/method without a valid staffing agreement for the position from a designated representative of PlumChoice Recruitment will be deemed the sole property of PlumChoice. No fee will be paid in the event the candidate is hired by PlumChoice as a result of the referral or through other means.