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TECHNOLOGY

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COMPLICATED

TECHNOLOGY

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COMPLICATE

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COMPLICATE

TECHNOLOGY

SUPPORT

YOUR CUSTOMERS'

TECHNOLOGY EXPERIENCES

Optimize your consumer and SMB customers’ technology experiences with specialized connected life, cloud application and premium technical services.

Paul Weichselbaum, Executive Vice President
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If cloud apps are difficult to understand, cloud application providers and resellers lose the sale. If they are difficult to implement and use, providers and resellers lose the customer. Save Your Seat »- Paul Weichselbaum, PlumChoice Executive Vice President
The Cloud App Gap: Why your prospects don’t buy and customers don’t stay

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About PlumChoice

PlumChoice is purpose‑built to address complex technology needs, delivering specialized technical support, sales, care and go-to-market services that forge brand loyalty, create revenue and mitigate costs for your brand. The leader in specialized technical services, PlumChoice optimizes the benefits people and companies derive from their personal technology experiences.

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Our connected lives are increasingly complex.
PlumChoice Specialized Technical Services simplify that complexity.

Specialized Technical Services

PlumChoice Specialized Technical Services are delivered directly to your consumer and small business customers through white-label and co-branded programs.

Connected Life Services

Connected Life
Services

Incubate your innovations, and accelerate adoption and usage of your connected devices, apps and systems with concierge-level services for the IoT/Connected Home.

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Cloud Application Services

Cloud Application
Services

Increase adoption, usage and the security associated with your cloud applications.

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Premium Technical Services

Premium Technical
Services

Expand your brand’s value, enhance customer satisfaction and increase retention with expert, white-glove services.

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PlumChoice Solutions

Everything you need to define, price, package, implement, launch, sell, market, deliver and grow specialized technical services that differentiate your brand and deliver positive customer experiences.

How to Drive Cloud Application Adoption and Ongoing Usage

SMBs increasingly rely on cloud applications for unified communications, office productivity and security needs. Learn how PlumChoice is helping Cloud Application service providers who are substantially outpacing market growth, reflecting the importance of optimizing customer acquisition, adoption and retention.
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Tech Support: How to Embrace Inbound Calls and Build Customer Loyalty

You CAN have redemption and service delivery models that create positive customer experiences, and you can do so without significant investment. In fact, you can go to market with a program that yields cost savings by reducing No Fault Found Returns (NFFR) and churn, or even creates new revenue opportunities.
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How an “Internet of Services” bridges the IoT Gap

Whether you’re an IoT/connected home “thing maker” or “thing seller”, you face significant opportunity alongside significant challenges. Hear consumer, CE manufacturer, retailer and support provider perspectives from experts at the nexus of the IoT dilemma, and learn how an Internet of Services can make a difference. Register for this archived webcast.
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