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You May Be Missing

Millions (maybe Billions)

of Opportunities

to Engage and Drive

Product Adoption

You May Be Missing

Millions (maybe Billions)

of Opportunities

to Engage and Drive

Product Adoption

Learn what else your customers are saying in our "IoT Device

Adoption and Technical Support 2015 Benchmark Report"

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Optimize your consumer and SMB customers’ technology experiences with specialized connected life, cloud enablement and premium technical services.

Wynn Grubbs, Senior Vice President, Business and Partner Development
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There is one clear reason the connected home isn’t yet a reality for the masses: consumers do not have easy access to the support they need to realize the convenience, simplicity and control that’s promised. Until now. Learn how PlumChoice is upping the ante and enabling consumers to enjoy the benefits of Smart and Connected Technology. »- Wynn Grubbs, Senior Vice President, Business and Partner Development

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About PlumChoice

PlumChoice is purpose‑built to address complex technology needs, delivering specialized technical support, sales, care and go-to-market services that forge brand loyalty, create revenue and mitigate costs for your brand. The leader in specialized technical services, PlumChoice optimizes the benefits people and companies derive from their personal technology experiences.

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graphic-iot-homeOur connected lives are increasingly complex.
PlumChoice Specialized Technical Services simplify that complexity.

Specialized Technical Services

PlumChoice Specialized Technical Services are delivered directly to your consumer and small business customers through white-label and co-branded programs.

Connected Life Services

Connected Life
Services

Incubate your innovations, and accelerate adoption and usage of your connected devices, apps and systems with concierge-level services for the IoT/Connected Home.

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Cloud Enablement Services

Cloud Enablement
Services

Increase adoption, usage and the security associated with your cloud solutions.

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Premium Technical Services

Premium Technical
Services

Expand your brand’s value, enhance customer satisfaction and increase retention with expert, white-glove services.

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PlumChoice Solutions

Everything you need to define, price, package, implement, launch, sell, market, deliver and grow specialized technical services that differentiate your brand and deliver positive customer experiences.

Customer Experience

Customer
Engagement

Revenue Growth

Revenue
Growth

Product Innovation & Incubation

Product Innovation
& Incubation

Cost Mitigation

Cost
Mitigation

PlumChoice’s ConnectedHome Expert Helps IoT Brands Drive Adoption & Revenue

Turnkey, end-to-end services help consumers select, install, use, integrate and optimize smart devices within their home technology environments resulting in increased customer satisfaction and lower no-fault-found returns.
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PlumChoice: Majority of consumers dumbfounded by “smart” devices

PlumChoice report, “IoT Device Adoption and Technical Support Benchmark Report: 2015” found that 67% of consumers struggle to use common connected devices to their full potential; less than half of all respondents seek help with their Internet-connected “things.”
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PlumChoice Expands Support, Makes Connected Home a Reality

With expanded connected home support, PlumChoice becomes the first third-party support provider to enable consumers to enjoy the full benefits of smart technology at no extra cost and within existing subscriptions.
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